Slack Integration
Bring Your AI Support Agent Directly Into Slack
Streamline Your Workflow
Your team already lives in Slack. Why force them to open another dashboard? AssistBot's Slack integration is built for speed. When a customer needs a human, AssistBot pings the right team channel with a rich preview of the conversation. You can see what the AI said, why it handed off, and click a single link to jump in. It's the fastest way to provide hybrid AI + Human support.
Instant @mentions for human handoff requests
Full conversation history synced to Slack threads
Custom channel routing for different agents
Daily AI performance summaries in Slack
Quick Setup
Navigate to your Agent settings in the AssistBot dashboard
Click "Connect Slack" and authorize the AssistBot app
Choose the channels where you want to receive alerts
Start managing customer support directly from Slack
Frequently Asked Questions
Do I need Slack admin access to set up the integration?
Can I route different agents to different Slack channels?
Does AssistBot read all my Slack messages?
Ready to Supercharge
Slack Support?
Join hundreds of businesses that have automated their support with AssistBot. Setup takes less than 2 minutes.
