Industry-Specific AI

Scale Your SaaS Support Without Growing Your Team

Empower your users with an AI agent that knows your documentation inside out. Resolve technical issues and onboard users 24/7.

80%
Ticket reduction
< 5s
Response time
95%
Customer satisfaction
Build Your saas AI Agent

The Challenge

  • Repetitive questions about basic features
  • Documentation is hard for users to navigate
  • Support team buried in technical debt

How AssistBot Helps

  • Reduce ticket volume by 80% with instant doc-based answers
  • Improve user onboarding with step-by-step guidance
  • Identify and fix user friction points with AI insights
  • Seamless handoff to developers for technical bugs
  • Reduce churn with intelligent meeting setups (e.g., refund requests)

Deep Dive: AI for the SaaS Industry

SaaS companies face the challenge of explaining complex products to diverse user bases. AssistBot acts as an interactive layer over your knowledge base, making technical information accessible and useful. With custom API logic, AssistBot can proactively address churn—for example, when a user asks for a refund, it can offer a high-priority meeting link to resolve their issues, effectively saving the customer relationship.

Powerful Features

Built for Saas

Web Crawling to Train Bot
In-app Widget Placement
Doc, PDF Upload to Train Bot
Human Handoff
Logic-Based Meeting Integration

Common Questions

How do I train the bot on my SaaS product?

You can train AssistBot in seconds by simply providing your website URL for automatic web crawling, or by uploading documents like PDFs, DOCX, and text files. It will learn your entire product landscape instantly.

Does it support human handoff for complex technical issues?

Yes! When AssistBot encounters a query it cannot resolve or if a user requests a person, it seamlessly hands off the conversation to your human team with the full chat history and user context.

How does AssistBot handle refund requests?

AssistBot can be configured with specific logic to handle sensitive requests like refunds. Instead of a direct cancellation, it can offer a meeting link with a success manager to address concerns and reduce churn.

Can I connect AssistBot to my own software API?

Yes, AssistBot supports custom API integrations. You can trigger actions, fetch user data, or update status in your SaaS platform directly through the chat interface.

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Saas Support?

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AI Customer Support for SaaS | AssistBot | AssistBot